Frontline Leadership
Leadership expert Stephen M. Covey famously said, “leadership is a choice, not a position”. Today’s flatter and more matrixed organisational structures require leadership behaviours be displayed across all levels of […]
Workforce Relations
Designed for HR professionals and managers, this two-day course provides the skills, knowledge and credibility to manage complex workplace issues. By combining the legal context with the human face of […]
Effective Communication
In today’s highly matrixed work environment, the number of people you communicate with daily has exploded. With so much of our work hinging on human collaboration and engagement, your ability […]
Dealing with Difficult Behaviours
Throughout your career you will experience a wide array of people, personalities and situations that will test your composure. Conflicts inevitably arise in all human interactions, and in a business […]
Critical Thinking and Problem Solving
The ability to objectively analyse and evaluate challenges in the ever-changing work environment is vital to success. The complexity of business has increased to the extent that the World Economic […]
Conflict Resolution
Conflict resolution is a critical managerial skill that is often underrated. This short course explores the factors that drive conflict and ways to effectively intervene and facilitate positive outcomes in […]
Coaching and Mentoring
It’s proven that ongoing development of employees can drive engagement, improve performance and reduce attrition. Coaching and mentoring is critical for employees to continually develop their skills and progress their […]
Change Management
The rate of change today is unprecedented; however, research shows 70% of organisational change programs fail to achieve their goals. The ability to adapt to constant change with agility and […]
Building Team Performance
High performing teams are made up of focused, skilled and aligned employees who achieve greatness beyond the sum of their parts. Basketball legend Michael Jordan sums it up well, “talent […]
Assertiveness Technique
Being self-assured and confident without being aggressive is critical to getting things done in today’s interdependent and high-performance business environment. Developing assertiveness is essential to express our beliefs and opinions […]
