Effective Communication

In today’s highly matrixed work environment, the number of people you communicate with daily has exploded. With so much of our work hinging on human collaboration and engagement, your ability to effectively communicate your thoughts and ideas is pivotal to influencing and getting things done through others.

Effective Communication from AIM provides the skills and tools to express your thoughts and opinions with confidence and conviction. In this short course, you will explore a range of proven communication techniques and strategies that can be used to develop and maintain successful relationships both inside and outside the workplace.

Learning Outcomes

Upon completion of this course you will be able to:

• Identify and develop your personal communication style while adapting your behaviours to better express your ideas in the workplace
• Understand the role of culture, stereotypes and bias in communication and break down barriers to effectively communicate
• Use active listening techniques and effective questioning skills to enhance your understanding and show empathy
• Give and receive appropriate feedback and use trusted techniques to deal with difficult situations

Entry or Workplace Requirements

There are no entry or workplace requirements to attend this course.

Delivery Method and Time Requirements

Face-to-face – 2-day on Campus Workshop

Online – 6 Months Continuous Access

Campus Locations: Sydney, Melbourne, Adelaide, Brisbane, Canberra

Cost

Face-to-Face: $1,525.00 (includes 10% Feedlot TECH discount)

Online: $967.50 (includes 10% Feedlot TECH discount)