Workforce Relations

Designed for HR professionals and managers, this two-day course provides the skills, knowledge and credibility to manage complex workplace issues. By combining the legal context with the human face of […]

Dealing with Difficult Behaviours

Throughout your career you will experience a wide array of people, personalities and situations that will test your composure. Conflicts inevitably arise in all human interactions, and in a business […]

Conflict Resolution

Conflict resolution is a critical managerial skill that is often underrated. This short course explores the factors that drive conflict and ways to effectively intervene and facilitate positive outcomes in […]